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CIS provides tailored
support packages to suite you business requirements
and your budget. Using our muli-channel help desk,
support requests can be raised by telephone, email
or website. When a request has been logged it can
be track using our web based help desk system hat
allows you to monitor your outstanding issues online,
adding updates when you want.
Initial
support is performed by telephone or using remote
access technology to your IT infrastructure. If the
problem can not be resolved remotely, then a support
engineer will visit your offices and resolve the issue.
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