
National IT and Cyber Security experts for over 35 years




Choose your industry
Select Your Industry
IT support that keeps healthcare moving
Secure, dependable IT support that protects patient data and keeps essential clinical systems running smoothly.

Reliable IT for financial services
Flexible IT support that helps professional teams stay productive, protect sensitive information and work confidently from any location.

Secure IT support for legal firms
Specialist support for solicitors and law firms, helping protect confidential client data and reduce disruption to billable work.

IT support that keeps recruitment moving
Reliable, secure IT support that keeps consultants connected, protects candidate data and helps your agency maintain momentum throughout the hiring process.

IT that keeps production moving
Dependable technology that supports production systems, connected machinery and day-to-day operations while reducing costly downtime.

Connecting your office and site teams
Practical IT support that keeps projects, files and communication moving securely across offices, sites and remote teams.

Results from businesses like yours
See how organisations across manufacturing, legal, healthcare and professional services have partnered with CIS to improve security, reduce downtime and support growth.

A leading IT support company with national coverage
At CIS, our diverse range of IT solutions ensures we can make a positive and measurable impact on your business operations. Our approach is straightforward: we listen to your challenges, then design and implement a solution tailored specifically to your business needs. Get in touch with us today to discover how we can help your business thrive!
A wide range of IT services
We specialise in IT Support & Cyber Security
A leading national provider of reliable Managed IT Solutions. With 35 years of expertise, we excel in delivering cutting-edge cloud infrastructure, robust cybersecurity protection, and top-tier support services to build long-lasting business partnerships.
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Stories, Resources & IT Advice
Explore our extensive knowledge base for a variety of whitepapers, guides, infographics and much more!
Frequently Asked Questions
Read our FAQs to see the answers to some of the commonly asked questions about our business.
Why should I bother when there is PC World?
PC World is a good option if you are a small business who can take IT equipment into your local store to get basic problems fixed.
You may find that the response times to solve issues are very different from what a managed provider like CIS can offer. If you’re happy to wait 10-14 days for a solution to your problem, then certainly consider them, although you might also find them more expensive than a typical provider.
Why Is vulnerability management important?
While your external network is the easiest to access for hackers, and available for attack 24/7, your internal systems can also be reached with a little extra effort. For example, by an email containing a malicious attachment, or link to a web page that exploits known unpatched software on an employee’s device. Similarly, unpatched software or the lack of hardening of internal systems can help an attacker move around internal systems once they’ve gained an initial foothold.
Having a well patched and hardened internal environment will help you avoid this next level of attack, and can be important for compliance with many security standards, or customer security questionnaires. It also helps further protect perimeter systems, by providing next-level information that can’t be gained from the outside.
Why is CYDEFENCE’s authenticated web application scanning important?
Authenticated web application scanning allows you to find vulnerabilities which exist behind the login pages of your applications. Each web application is different, but some of the most critical functionality in an application exists behind a login page, such as the ability to add data to your account, edit data, delete data, upload files and interact with other users.
As a result, a large percentage of the attack surface of an application can exist behind a login page.
Why & what do I need for basic security?
There are lots of aspects to consider to ensure you and your systems are secure. You may have other questions but we have outlined a few points to consider in this simple “Guide to IT Security”
What systems can I scan with your CYDEFENCE internal scanner?
Generally, when it comes to identifying and fixing vulnerabilities on your internal network, there are two competing (but not mutually exclusive) approaches: network-based internal vulnerability scanning and agent-based internal vulnerability scanning. Our CYDEFENCE internal scanner uses an agent that you need to install onto each device that you wish to scan. You can scan anything supporting Windows, Linux or MacOS operating systems.
- What is network-based scanning?
Network-based internal vulnerability scanning is the more traditional approach, running internal network scans on a box known as a scanning ‘appliance’ that sits on your infrastructure (or more recently, on a Virtual Machine in your internal cloud). - What is agent-based scanning?
Agent-based internal vulnerability scanning is considered the more modern approach, running ‘agents’ on your devices that report back to a central server.
What size of business do you support?
We work with a range of customers from large to small. We have clients with hundreds of devices and some with just 2 to 3. What matters to us are helping you solve the IT and technical challenges that you have within your business which allows you to focus on growing and thriving.
What is the difference between CYDEFENCE’s external and internal vulnerability scan?
CYDEFENCE’s external vulnerability scanning assesses your internet-facing infrastructure for known vulnerabilities that an attacker, who doesn’t have access to your organisation’s private networks, could exploit.
Inveresly, internal vulnerability scanning is concerned with finding weaknesses on your private network, which is typically hidden behind a firewall and is only accessible by your employees or trusted partners.
What is a web application scanner?
Web application vulnerability scanners are a specialised type of vulnerability scanner which focus on finding weaknesses in web applications and websites. Traditionally, they work by ‘crawling’ through a site or application in a similar way as a search engine would, sending a range of probes to each page or form it finds to look for weaknesses.
What does CYDEFENCE check For?
CYDEFENCE Internal scans check for similar types of issues as our external scans, but can do so from a trusted position on the device, gathering even more data to help secure your systems.
- Common mistakes & configuration weaknesses
Even the most secure software can often be configured in an insecure way. Simple mistakes such as leaving default passwords, not enabling encryption or other security settings. CYDEFENCE has thousands of checks for these kinds of mistakes, making sure all your business sensitive systems are hardened as much as they need to be. - Missing patches
Patch management is a fundamental part of keeping your digital estate secure, as missing patches can quickly be detected and exploited by attackers.
CYDEFENCE’s internal security scans can detect insecure versions of many thousands of software components and frameworks, from web servers to operating systems and network devices. - Encryption weaknesses
It is common to find that services which are capable of secure encryption, have either not been configured, or mistakenly configured to be less secure.
CYDEFENCE has checks for all the latest known encryption weaknesses, some of which include: Heartbleed, SSL/TLS weaknesses, and VPN encryption weaknesses.
What does an IT training course cost?
Each training plan and course is bespoke to the client and the cost is agreed in advance as a fixed fee.
Our e-Learning platform is a monthly subscription and is linked to the number of user accounts required.


















