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At CIS we work to provide secure IT solutions that allow companies to build a global workforce that can work from anywhere seamlessly and securely. 

With the current challenges we are all facing in not having the face to face contact, I thought it would be useful to share how we ourselves work at CIS, outline some of the tools we use and provide a few tips on how you can ensure your organisation achieves the same. 

CIS has had a DR plan (Disaster Recovery) in place for seems like forever, however, we never imagined we would be in this position due to a human virus instead of a cyber virus. The CIS office environment allowed us to work from any desk and move about to meeting rooms or other people’s offices and continue working. We have a focus at CIS on working where you need to get the job done When the Coronavirus started to take some momentum, the management arranged a Test Day where everyone worked from home so we could identify any flaws that needed ironing out and get some feedback on how people felt with what they had achieved. We felt very sure with the results we would get! We like to drink our own champagne! 

Having a business with a laptop environment and hosted VoIP phone solution with softphones and mobile apps in the office there wasn’t any additional hardware or software needed -just good broadband at home (let’s be honest home broadband is normally better than a business line -for now anyway, that may change, but more about that later). We are very lucky as most of our employee’s love working on computers, so they have a fixed home set up others have adapted kitchen worktops, dining tables and a comfy sofa.  

I personally work in my kitchen with natural daylight, my laptop opens on top of a pile of recipe books and an additional monitor which is plugged straight into my laptop. I also have a full keyboard and mouse to use and headphones for VoIP calls and video conference calls. My home broadband is fairly good, and I connect using Wi-Fi. A home broadband connection is normally shared with 49 other home users and while most are not fully working from home there will be not much conflict. However, as more people work from home you may experience the performance deteriorate. 

Our telephony system EVE (Exceptional Voice Everywhere) is cloud-based and with my EVE desktop app and headphone/microphone plugged directly into my laptop I can receive and make calls as if I was in the office. I can also use the chat facility to communicate with the team and see who is available, on lunch, on a call or attending a virtual meeting.  

At CIS we use the Microsoft Office 365 “Teams” application to collaborate on projects with the team and external 3rd parties where needed. It allows us to share documents, chat, set tasks, video calls and so much more. It’s all in one place which makes it easy to navigate, access and communicate. Of course, we take advantage of our own Private Cloud and we all can access the company documents we need to complete our tasks using a secure VPN (Virtual Private Network) connection. 

We are in the early stages of this pandemic and unsure of what lies ahead. At CIS we are now looking more at the wellbeing of our staff after all working from home can be a lonely place for some people who are not familiar with this. It may continue for months to come as well, so at CIS we are implementing more social connections using technology to inject some fun, interaction and putting aside time for just chatting -replacing those conversations when making a round of hot drinks in the kitchen at work. Setting some fun and silly challenges and other ways to boost morale when needed and maintain it as much as possible. 

All this and we are still delivering on our services and commitment to our customers and helping new clients stay secure and productive. 

If you need help or some guidance in how you can achieve a secure remote working environment for your business -please get in touch at solutions@cisltd.com 

Written by Phil Saville 

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Client Feedback

We are delighted to be working with CIS, the project is already looking well organised and innovative. CIS delivers a prompt professional service with trusted knowledge we can rely on at all times.

John Story, Head of IT

St Paul’s Cathedral

CIS have been our go-to IT supplier for nearly 20 years, and throughout that time they have been flexible, consultative, and above all putting our business at the forefront of their advice. I would be very pleased to recommend them for any company that needs to have a real partnership with their IT company.

Graham Hughes, Managing Director

Rovema UK Ltd

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CIS Overview

Cloud

Cloud

  • CIS Private Cloud
  • Infrastructure as a Service
  • Backup & Disaster Recovery
  • Remote Desktop Services
Security

Security

  • Anti-Virus & Ransomware
  • Extensive Encryption
  • Firewall & Next-Gen UTM
  • Penetration Testing
  • Digital Rights Management
  • Phishing
  • Mobile Device Management
Communications

Communications

  • Exchange Server Hosted & On Prem
  • Mail365
  • Unified Communications
  • Office 365
  • Mobile & VoIP Telephony
  • Internet Connectivity
Support

Support

  • Consultancy
  • Analysis & Audit Services
  • User Training & Enablement
  • Fully Managed Support
People

People

Since its inception in 1989 CIS’ philosophy has always been the same. We believe that in order for our team mates to provide the best possible service to our clients and to remain motivated and inspired themselves, we have to create a positive and stimulating working environment. One that encourages ambition, a continued exchange of ideas and dialogue, hard work, performance and loyalty. We have always rewarded our staff for going the extra mile and for embracing our company ethos but we also aim to make their working experience enjoyable and fun, working on the basis that humour can go a long way and fairness and respect are paramount.

Portfolio

Portfolio

Even though we say this ourselves, our portfolio is first class. We offer a range and quality of Cloud Services that can cater for all our customers’ business goals and aspirations. It’s our job to find the perfect solution for your requirements and you’ll benefit from the research and development carried out by our team to find the ideal system solutions for you.

Partners

Partners

Partners are vital to the ongoing success of our company so we nurture our award-winning network of like-minded organisations, building up mutual trust and respect in our working practices that can only benefit our customers.

Productivity

Productivity

It has always been of key importance to CIS to achieve high levels of productivity and to ensure that we remain s highly effective, lean and fast-moving organisation. It allows us to keep ahead of the game and to spot and act upon new products and trends whenever possible. By keeping on our toes, we can pass on benefits to our clients and partners without the need for time consuming learning curves.