Back

As a business owner, you’ll know just how much the success of your day to day working life relies on clear communications. With the onset of social media, collaborating with your staff and customers has never been so easy – but it’s safe to say communicating online comes with risks and challenges that your business might not have dealt with before. So how can your communications be incorporated securely into your digital workspace, while still allowing you to stay one step ahead of the competition?

The Need for Speed: 3 types of communications software that can boost your business Revolutionising the working world: How communications are taking centre stage

As the demands of the working world change, it’s important that your business stays ahead of the trends in order to keep both your team and your customers happy. One of the biggest demands of the last few years has been the advent of flexible working, enabling employees to work the hours in which they’re most productive, and connect to their team from wherever they’re based. This, combined with consumers’ needs for prompt replies to their queries, and the reliance many of us place on social media, makes communications one of the most crucial elements of your business model. Over 2 billion people use the Internet daily; your target audience is waiting for you to connect to them through instant, effective communications, which in turn means your business has the opportunity to grow.

Unified Communications: Consolidating your communications

As your digital footprint grows, it’s likely that your online presence will be spread across a whole range of platforms and software, increasing the number of platforms your customers can reach you on. Keeping track of multiple platforms while answering customer queries as efficiently as possible can be tricky when your business is growing quickly; that’s where Unified Communications can become an essential tool. Unified Communications allows users to move seamlessly between communications options, from traditional fixed-line telephony or 3-way calls to messaging and social media platforms. This range of communications tools makes this solution perfect for moving your business forward into a more flexible age. As adaptable working hours become the norm for many organisations, having the ability to keep in touch with your colleagues at all times is vital for a smooth working day to take place.

Additionally, the potential for versatility that Unified Communications has as a cloud-based platform should not be underplayed. Placing all of your communications tools within one platform is a cost-effective way of staying connected; a single provider means centrally stored information, and only one communications bill per month.

VoIP: Staying constantly connected

One of the most efficient ways to enhance your communications across any device, within any time zone is through VoIP, or Voice over Internet Protocol. VoIP ensures your team remains connected no matter where they are by converting traditional analogue calls into digital information, meaning your team can be easily reached across any broadband connection. Similarly to Unified Communications, VoIP is a great tool when it comes to making flexible communications a common feature within your working day. As your business expands, it’s likely you and your team will be on the move too. Having the ability to forward missed calls from the office to your personal mobile, or conference call multiple users at the touch of a button allows you to strategise your calls and communications with the ultimate ease. Rather than being tied down by a landline, VoIP allows your calls to reach you and your team directly, wherever you happen to be based.

Find out more about the benefits of VoIP here.

CIS Mail365: Increasing your team’s productivity

The Need for Speed: 3 types of communications software that can boost your business

We all know how much time sending, replying and forwarding emails can take out of the working day. Rather than traditional email systems that can be prone to unreliable mailboxes and slow communications, CIS Mail365 makes use of Microsoft Exchange in order to provide a comprehensive email experience across all your devices. As well as ensuring you have enhanced archiving and security, the bigger, more secure mailboxes CIS Mail365 incorporates make your email communications a smooth a process as possible. It’s easy to push IT security issues to one side when you’ve got a busy day; with top security, Mail 365 takes the time spent resolving potential problems out of your hands, by hosting your mailbox within a military-grade data centre. Features like this are key to ensuring your communications are always online, meaning you’ll never miss out on important information or keep your customers waiting.

Ready to take charge of your digital communications? At CIS, we focus on cost-effective solutions that bring out the best in your organisation, allowing you to conduct your business with ease every day. Contact us to enhance your communications across every platform you use.

Get in Touch

CloudSecurityCommunicationsSupportGDPR

(Read Data Terms Policy)

Client Feedback

We are delighted to be working with CIS, the project is already looking well organised and innovative. CIS delivers a prompt professional service with trusted knowledge we can rely on at all times.

John Story, Head of IT

St Paul’s Cathedral

CIS have been our go-to IT supplier for nearly 20 years, and throughout that time they have been flexible, consultative, and above all putting our business at the forefront of their advice. I would be very pleased to recommend them for any company that needs to have a real partnership with their IT company.

Graham Hughes, Managing Director

Rovema UK Ltd

Previous
Next

Keep Up To Date

close

CIS Overview

Cloud

Cloud

  • CIS Private Cloud
  • Infrastructure as a Service
  • Backup & Disaster Recovery
  • Remote Desktop Services
Security

Security

  • Anti-Virus & Ransomware
  • Extensive Encryption
  • Firewall & Next-Gen UTM
  • Penetration Testing
  • Digital Rights Management
  • Phishing
  • Mobile Device Management
Communications

Communications

  • Exchange Server Hosted & On Prem
  • Mail365
  • Unified Communications
  • Office 365
  • Mobile & VoIP Telephony
  • Internet Connectivity
Support

Support

  • Consultancy
  • Analysis & Audit Services
  • User Training & Enablement
  • Fully Managed Support
People

People

Since its inception in 1989 CIS’ philosophy has always been the same. We believe that in order for our team mates to provide the best possible service to our clients and to remain motivated and inspired themselves, we have to create a positive and stimulating working environment. One that encourages ambition, a continued exchange of ideas and dialogue, hard work, performance and loyalty. We have always rewarded our staff for going the extra mile and for embracing our company ethos but we also aim to make their working experience enjoyable and fun, working on the basis that humour can go a long way and fairness and respect are paramount.

Portfolio

Portfolio

Even though we say this ourselves, our portfolio is first class. We offer a range and quality of Cloud Services that can cater for all our customers’ business goals and aspirations. It’s our job to find the perfect solution for your requirements and you’ll benefit from the research and development carried out by our team to find the ideal system solutions for you.

Partners

Partners

Partners are vital to the ongoing success of our company so we nurture our award-winning network of like-minded organisations, building up mutual trust and respect in our working practices that can only benefit our customers.

Productivity

Productivity

It has always been of key importance to CIS to achieve high levels of productivity and to ensure that we remain s highly effective, lean and fast-moving organisation. It allows us to keep ahead of the game and to spot and act upon new products and trends whenever possible. By keeping on our toes, we can pass on benefits to our clients and partners without the need for time consuming learning curves.