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Wishing you had access to a telephony system that could encourage productivity, protect against downtime and streamline your customers’ calls, all while saving you money each month? You’re in luck – Unified Communications has the ability to take your regular telephony up a notch, securing your communications firmly within the digital landscape.

So what exactly is Unified Communications, and how can making the switch to this system impact your working life? Simply put, Unified Communications, or UC, combines multiple platforms and applications into one single solution, streamlining your technology, and allowing you to keep in contact with your team and your customers with ease.

1.Cutting the costs: reducing your communications bill

Perhaps one of the most long term benefits Unified Communications can offer your business is its’ unrivalled cost efficiency. Rather than being faced with multiple invoices at the end of the month to cover a range of different communications systems, Unified Communications consolidates your applications onto one platform, meaning you’ll only ever receive a fixed monthly bill for your usage. In addition to this, Unified Communications provides the most up to date solutions to you on a flexible basis, giving you the freedom to scale the resources you’re using up as your company grows, and ensuring you only ever pay for the platforms you and your team are making use of.

2.Advanced functionality: an easy to use system  

Rather than acting as a regular phone system that simply gets the job done, Unified Communications goes above and beyond to make sure your team can use your telephony with ease, not just in your day to day working life, but as your business expands into the future too. Advanced features like voicemail access via email and integrated audio and web conferencing via Unified Communications ensure your team can work as productively as possible, allowing you to maximise your operations all while making use of a system with huge capabilities for expanding resources.

3.Enhanced protection: all-rounded security

Because Unified Communications brings together all your applications within one centralised platform, which is then hosted within a military grade secure data centre, the chances of hackers or viruses infiltrating your systems are dramatically reduced. Consolidating your services and software in this way will mean the time you and your team have to spend checking your systems for abnormalities is cut down, too – rather than paying close attention to multiple systems, Unified Communications provides all rounded security within just one solution.

4.Reliability: the importance of reducing downtime

As well as ensuring your peace of mind when it comes to your day to day security, Unified Communications can help keep your business’s communications up and running even in the case of a data breach or power outage. Diverting your calls to other locations through Unified Communications ensures that if your systems are compromised, you can still pick up your customers’ queries where you left off, accessing the data you need as part of your disaster recovery plan.

5.Customer satisfaction: leaving no call to chance

No matter how well your telephony system works for your team, keeping your customers happy with your communications is crucial to safeguarding your reputation. Unified Communications can streamline your customer’s experience of communications with your business, routing calls directly to team members who can immediately answer their query with no call waiting. In addition, the centralised database incorporated within Unified Communications allows your team to access the client information and history they need to solve problems at the earliest opportunity.

6.Anytime access: encouraging flexible working

Finally, with high speed connectivity and seamless device interactions, Unified Communications is a great way of initiating a digital workplace, bringing in the technology your team need to interact efficiently even when they’re out of the office. With the phenomenon of flexible working only continuing to rise, implementing systems that enable your team to work on the go will help unlock your team’s productivity, ensuring they have the tools they need to ace their working days from wherever they’re based.

Excited by the opportunity to embrace a seamless working day with Unified Communications? We go above and beyond to bring the latest and most efficient tech developments to your team. Take a look at our Unified Communications pages for more information on securing your business within the digital landscape.

 

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Client Feedback

We are delighted to be working with CIS, the project is already looking well organised and innovative. CIS delivers a prompt professional service with trusted knowledge we can rely on at all times.

John Story, Head of IT

St Paul’s Cathedral

CIS have been our go-to IT supplier for nearly 20 years, and throughout that time they have been flexible, consultative, and above all putting our business at the forefront of their advice. I would be very pleased to recommend them for any company that needs to have a real partnership with their IT company.

Graham Hughes, Managing Director

Rovema UK Ltd

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CIS Overview

Cloud

Cloud

  • CIS Private Cloud
  • Infrastructure as a Service
  • Backup & Disaster Recovery
  • Remote Desktop Services
Security

Security

  • Anti-Virus & Ransomware
  • Extensive Encryption
  • Firewall & Next-Gen UTM
  • Penetration Testing
  • Digital Rights Management
  • Phishing
  • Mobile Device Management
Communications

Communications

  • Exchange Server Hosted & On Prem
  • Mail365
  • Unified Communications
  • Office 365
  • Mobile & VoIP Telephony
  • Internet Connectivity
Support

Support

  • Consultancy
  • Analysis & Audit Services
  • User Training & Enablement
  • Fully Managed Support
People

People

Since its inception in 1989 CIS’ philosophy has always been the same. We believe that in order for our team mates to provide the best possible service to our clients and to remain motivated and inspired themselves, we have to create a positive and stimulating working environment. One that encourages ambition, a continued exchange of ideas and dialogue, hard work, performance and loyalty. We have always rewarded our staff for going the extra mile and for embracing our company ethos but we also aim to make their working experience enjoyable and fun, working on the basis that humour can go a long way and fairness and respect are paramount.

Portfolio

Portfolio

Even though we say this ourselves, our portfolio is first class. We offer a range and quality of Cloud Services that can cater for all our customers’ business goals and aspirations. It’s our job to find the perfect solution for your requirements and you’ll benefit from the research and development carried out by our team to find the ideal system solutions for you.

Partners

Partners

Partners are vital to the ongoing success of our company so we nurture our award-winning network of like-minded organisations, building up mutual trust and respect in our working practices that can only benefit our customers.

Productivity

Productivity

It has always been of key importance to CIS to achieve high levels of productivity and to ensure that we remain s highly effective, lean and fast-moving organisation. It allows us to keep ahead of the game and to spot and act upon new products and trends whenever possible. By keeping on our toes, we can pass on benefits to our clients and partners without the need for time consuming learning curves.