Jan can’t connect to the printer. Paul can’t access the server remotely. John has a problem with charts displaying on his PC. The list goes on and on. Each are small individual issues on their own but every single one of them creates frustration and chips away at your company’s productivity and efficiency.
How do you handle this as a business? How do you stop it from damaging how you operate? More importantly, how can you ensure these frustrations that your team feel because of simple problems don’t affect the service and relationship you give to customers?