Communications

VoIP Solutions – EVE VoIP

A cloud-based VoIP communications system keeping your business connected.

What is VoIP

Hosted VoIP is a phone system built on software and hosted away from your business but gives you access everywhere, and no need for hardware in the office, it uses existing broadband to make and receive calls.

A good VoIP system for businesses should allow for easy use, easy configuration, easily adaptable and provide good basic requirements as a standard. The flexibility of using a desktop phone, PC or mobile or a combination of the 3 as and when you need it. 

Our Hosted VoIP solution is ideal for any size business up to 5000 users whether they are office-based, remote workers, multi-location and international. It can deliver everything you currently have with a traditional phone system and much, much more.  

 

Exceptional functionality that keeps businesses connected
  • Auto Attendant to direct callers to whom they wish to speak to the first time.
  • Call queueing and call back feature.
  • Call centre functionality & Automatic Call Distribution (ACD).
  • Hunt Groups to manage inbound and outbound calls.
  • Multi-Site Feature allows you to connect all your business sites with one phone system and short extension numbers.
  • Instant messaging & video conferencing.
  • Keeps you and your business free from malicious third parties & unauthorised call spends.
  • Records and stores calls for playback at the touch of a button.
  • Compatible with CRMs (e.g. Salesforce and Dynamics) and office software (e.g. Outlook, Skype for Business).

All of the packages have these features at their core, with the exceptional addition of complimentary hunt groups allowing you full control of inbound and outbound calls at no extra cost.

Security is paramount at CIS, and EVE’s VoIP system is no exception to the rule. Eve keeps your business safe from malicious third parties through the use of audits, password management and no-dial-through from voicemail. Additionally, there is 24-hour real-time call monitoring, and you will be alerted to any potential threats.

Why CIS?

We have over 30 years of supplying IT and electronic systems, right from the nuts and bolts to sophisticated servers, networks, software and IT infrastructure.

How secure is VoIP? 

Telecommunications system fraud has become a multibillion-pound global problem, which is funding crime and terrorism. We can help to make sure you are not the next victim. We protect our users from fraudulent activity such as hacking or excessive unauthorised call spends, through a number of measures including audits, password management and no dial through from voicemail.  

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